ChurnZero

DECEMBER 2, 2021

It’s a wrap on ChurnZero’s 2021 BIG RYG Virtual – our online Customer Success conference. And should you decide you want to dive deeper into a particular topic (you will), you can watch all BIG RYG Virtual sessions on-demand. The misunderstanding stems from a situation where people tend to focus first on the technology.

Customer advocacy 98

Customer advocacy SaaS Chief Customer Officer Sales 98

Education Services Group

JANUARY 19, 2021

At ESG, we’ve gone all-in on the future of Customer Success. Our Customer Success as a Service ® model means that it’s our job to understand all the industry’s challenges, and then develop and perfect the strategies and philosophies that empower CS organizations to face those challenges head-on. A spotlight on Customer Success.

Finance 52

Finance SaaS Benchmark Surveys 52

Education Services Group

JANUARY 25, 2023

Speaker: Joel Passen , CRO and Co-Founder of Sturdy During this session, host Peter Armaly was joined by Joel Passen to discuss practical applications of AI in the Customer Success world, challenges teams seeking to use AI are facing, and what’s on the horizon.

Finance 52

Finance Sales Morale SaaS 52